How can we help you today?
We’re obsessed with providing the best service to always make sure
it was a good day
for you and your team.
It’s 5:01pm on Monday down here in Australia. Every support email is promptly replied to between 9:00am – 5:00pm.
FAQ
These are answers to a few common questions that you might have.
If your answer isn't here, please feel free to get in touch with any other questions about our Figma plugins, our different plans, anything in our plugin docs, or if you just want to talk about 90s hip hop.
You can also request a quote for an Enterprise plan if you're a larger organization that requires a larger number of seats.
“Do you have a Free tier?”
Yes! All our Figma plugins have a Free Forever tier for casual users, which all include an initial free trial of each plugin’s Pro features, too.
“How do I cancel my plan?”
You can cancel your plan at any time by clicking the subscription settings or manage membership link in any email receipt (sent from Gumroad).
“Help! I have a technical question!”
Most answers can be found on our documentation site, with guides, security details, and step by step video tutorials for all our Figma plugins.
Get in touch!
We’re very friendly, and hearing from you is the best part of our day! To get in touch directly, please email [email protected].
Your message will immediately be printed off on an A3 sheet of paper by our baby office chimpanzee — Dennis — who we’ve adopted and trained to intercept all enquiries while our humans stay focused on building amazing Figma plugins down in the basement 12 hours a day.
After Dennis has expertly laminated your message, it will promptly be hand delivered to me (Adam); I reply to all emails personally, to provide you with the best service possible.
I’m looking forward to chatting with other people who believe in the Hypermatic mission and want to move towards a definite optmistic future for design to production that looks very different to today.
