How can we help you today?
It’s 5:59pm on Monday down here in Australia. Every support email is promptly replied to between 9:00am – 5:00pm.
FAQ
These are answers to a few common questions that you might have.
If your answer isn't here, please feel free to get in touch with any other questions about our Figma plugins, our different plans, anything in our plugin docs, or if you just want to talk about 90s hip hop.
“Do you offer free trials?”
We do! If you install any of our plugins from our Figma Community page, you’ll be able to try it out first to see if it improves your workflow.
“How do I manage a subscription?”
You can change or cancel a plugin subscription at any time by clicking on the Manage Membership link in any of your email receipts.
“Help! I have a plugin question!”
Most answers can be found in our Plugin Documentation, with guides and step by step video tutorials for all of our Figma plugins.
Get in touch!
We’re very friendly, and hearing from you is the best part of our day! To get in touch directly, please email adam@hypermatic.com.
Your message will immediately be printed off on an A3 sheet of paper by our office chimpanzee — Dennis — who we’ve adopted and trained to intercept all enquiries while our humans stay focused on building amazing Figma plugins down in the basement 12 hours a day.
After Dennis has expertly laminated your message, it will promptly be hand delivered to me (Adam); I reply to all emails personally, to provide you with the best service possible.
I’m looking forward to chatting with other people who believe in the Hypermatic mission and want to move towards a definite optmistic future for design to production that looks very different to today.
