How can we help you today?
We’re obsessed with providing the best service to always make sure
it was a good day
for you and your team.
It’s 5:26pm on Tuesday down here in Australia. Every support email is promptly replied to between 9:00am – 5:00pm.
FAQ
These are answers to a few common questions that you might have.
If your answer isn't here, please feel free to get in touch with any other questions about our products, our different plans, anything in our documentation, or if you just want to talk about 90s hip hop.
“Do you have a Free tier?”
Yes! All our products have a Free Forever tier for casual users, which all include an initial free trial of each product’s Pro features, too.
“How do I cancel my account?”
You can cancel your account at any time by clicking on the Manage Membership link in any of your email receipts.
“Help! I have a product question!”
Most technical answers can be found over on our docs site, with guides and step by step video tutorials for all of our products.
Get in touch!
We’re very friendly, and hearing from you is the best part of our day! To get in touch directly, please email adam@hypermatic.com.
Your message will immediately be printed off on an A3 sheet of paper by our office chimpanzee — Dennis — who we’ve adopted and trained to intercept all enquiries while our humans stay focused on building amazing automation tools down in the basement 12 hours a day.
After Dennis has expertly laminated your message, it will promptly be hand delivered to me (Adam); I reply to all emails personally, to provide you with the best service possible.
I’m looking forward to chatting with other people who believe in the Hypermatic mission and want to move towards a definite optmistic future for design to production that looks very different to today.
